Troubleshooting

The player in the GUI doesn’t make any sound

• Go to Options ‣ Select audio output device and make sure the correct device is selected.

• Make sure the selected audio output device isn’t muted and the volume is set correctly.

Dragging and dropping onto the GUI doesn’t work

Turn on Options ‣ Debug dragging and try it again. Debugging information will appear in the message log. Open the message log window (View ‣ Message log) to see it. This won’t solve the problem, but it may help diagnose it if you include the debugging info in a bug report (See Where is the bug tracker? below).

If no debugging info shows up, then Audio Tuner isn’t receiving any drag and drop signals from the operating system. This is a known problem on Windows with no known solution other than restarting Audio Tuner.

Note

Audio Tuner will reject any drag-and-drops that attempt to move data rather than linking or copying it.

The export window won’t overwrite an existing file

This is intended behavior. It’s a feature, not a bug.

But I told it to overwrite when the confirmation dialog popped up!

That confirmation dialog is part of the standard file selection dialog (possibly provided by the operating system or desktop environment), and there’s no option to disable it, so Audio Tuner just ignores it. Sorry.

Gapless playback doesn’t work

The rubberband pitch correction backend can break gapless playback. Use the default scaletempo2 instead. If that doesn’t fix it, there’s a bigger problem.

Where is the bug tracker?

The bug tracker is at https://codeberg.org/bluesloth/audio_tuner/issues